This Privacy Policy explains what personal information rk365 collects from players across Pakistan, how it is used, how it is protected, and what rights you have over your data. We take your privacy seriously — it is both a regulatory obligation and a commitment we stand behind.
By registering an account with rk365 or continuing to use the rk365 platform at rk365.vip, you acknowledge that you have read and understood this Privacy Policy. This Policy forms part of your agreement with rk365 and should be read alongside our Terms & Conditions. If you do not agree with any part of this Policy, you should discontinue use of the platform.
This Privacy Policy ("Policy") describes how rk365 ("we", "us", "rk365", "the Platform") collects, uses, stores, shares, and protects personal information relating to individuals ("you", "Player", "User") who access or use the rk365 website at rk365.vip, including all games, sports betting markets, promotions, account services, and related features made available through the platform.
rk365 is an internationally licensed online casino and sports betting operator serving players across Pakistan. As a regulated entity, rk365 is required under the terms of its gaming licence to maintain robust data protection standards, implement adequate security measures, and respect the privacy rights of all individuals whose data we process. This Policy has been prepared to meet those obligations and to give our Pakistani players a clear, honest picture of how their data is handled.
This Policy applies to all personal data processed by rk365 in connection with the operation of the rk365 platform, regardless of how that data was collected — including data provided directly by you during registration, data collected automatically during your use of the platform, and data obtained from trusted third-party verification partners.
Note on Jurisdiction: While rk365 primarily serves players based in Pakistan, the platform operates under an international gaming licence. Data protection practices applied by rk365 are aligned with internationally recognised standards including GDPR principles, even where such standards exceed local legal requirements. The English version of this Policy governs in all cases.
For the purposes of data protection law, rk365 acts as the data controller in respect of all personal information collected through the rk365 platform. This means rk365 determines the purposes for which and the manner in which your personal data is processed.
Where rk365 engages third-party service providers to process personal data on its behalf — for example, payment processors, identity verification providers, or analytics platforms — those parties act as data processors and are bound by contractual obligations to process your data only in accordance with rk365's instructions and this Policy.
If you have any questions or concerns about how your personal data is handled by rk365, you may contact our support team at any time. Contact details are provided in Section 15 of this Policy.
rk365 collects different categories of personal information depending on how you interact with the platform. The main categories of data we collect are set out in the table below:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, nationality | Account registration, age & identity verification (KYC) |
| Contact Data | Email address, phone number, city of residence (e.g., Karachi, Lahore, Islamabad) | Account communications, support, notifications |
| Financial Data | Payment method details (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank), transaction history, PKR balances | Processing deposits, withdrawals, AML compliance |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Platform security, fraud prevention, performance optimisation |
| Usage Data | Games played, bets placed, pages visited, session duration, bonus usage | Service personalisation, responsible gaming monitoring |
| Document Data | Copies of CNIC, passport, utility bills, bank statements (where requested) | Enhanced KYC, withdrawal verification, AML obligations |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Customer service, dispute resolution, quality assurance |
rk365 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, except where processing such data is strictly required to fulfil responsible gaming obligations (for example, recording a self-exclusion request or processing a problem gambling support referral).
rk365 collects personal data through the following means:
rk365 uses the personal data we collect for the following purposes:
No Selling of Data: rk365 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Any data sharing that occurs is strictly for the operational and compliance purposes described in this Policy.
rk365 processes your personal data on one or more of the following legal bases, depending on the nature of the processing activity:
rk365 may share your personal data with the following categories of third parties, strictly for the purposes described in this Policy:
All third parties with whom rk365 shares personal data are required to maintain appropriate data protection standards and to use the data only for the specific purposes for which it was shared.
rk365 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including legal, regulatory, and compliance requirements. The following general retention periods apply:
When personal data is no longer required, rk365 will securely delete or anonymise it in accordance with our internal data disposal procedures.
rk365 implements a comprehensive range of technical and organisational security measures designed to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
While rk365 takes all reasonable steps to protect your personal data, no system of data transmission or storage is entirely secure. You acknowledge that transmitting information over the internet carries inherent risks, and rk365 cannot guarantee the absolute security of data transmitted to or from the platform. You are responsible for keeping your rk365 account credentials confidential.
Security Incident Notification: In the event of a data breach that is likely to result in a high risk to your rights and freedoms, rk365 will notify affected players without undue delay in accordance with our obligations under applicable data protection law and our licensing conditions.
rk365 uses cookies and similar tracking technologies on the rk365 platform for the following purposes:
You may manage your cookie preferences through your browser settings. Please note that disabling certain categories of cookies may limit your ability to use some features of the rk365 platform. By continuing to use rk365.vip, you consent to the use of essential cookies.
Subject to applicable law and certain exceptions, you have the following rights in relation to the personal data that rk365 holds about you:
To exercise any of the above rights, please contact rk365 support using the details in Section 15. rk365 will respond to all valid requests within 30 days. In some cases we may need to verify your identity before processing your request.
The rk365 platform is strictly for adults aged 21 and above. rk365 does not knowingly collect personal data from individuals under the age of 21. Age verification is applied during the registration process and on an ongoing basis as part of our KYC procedures.
If rk365 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to close the account, void any associated winnings, return deposits where technically feasible, and securely delete the data collected, subject to any applicable legal retention obligations.
Parental Awareness: If you are a parent or guardian and believe that your child has registered an account with rk365, please contact our support team immediately at [email protected]. We will investigate and take prompt action.
As an internationally licensed operator, rk365 may transfer personal data to countries outside Pakistan in the course of operating the platform — for example, to cloud infrastructure providers, game software developers, or KYC verification partners located in other jurisdictions.
Where such transfers occur, rk365 will ensure that appropriate safeguards are in place to protect your personal data, including contractual protections that require the recipient to apply data protection standards equivalent to those applied by rk365. By using the rk365 platform, you consent to such transfers being made subject to these safeguards.
rk365 may update this Privacy Policy from time to time to reflect changes in our data processing practices, regulatory requirements, or platform features. Where changes are material, rk365 will notify registered players via email or on-platform notification prior to the changes taking effect.
The date of the most recent update is displayed at the top of this Policy. Your continued use of the rk365 platform following notification of an update constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how rk365 protects your data.
If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or want to raise a concern about how rk365 handles your personal data, please contact us through the following channel:
Email: [email protected]
Support Hours: 24/7 — 365 days a year
Languages Supported: English & Urdu
For details on our responsible gaming tools, self-exclusion options, and player protection measures, please visit our Responsible Gaming page. For the full terms governing your use of the rk365 platform, please review our Terms & Conditions.
Six core principles that define how rk365 approaches data protection for every player on the platform — from Karachi to Lahore and beyond.
Your data is protected, your identity is secure, and your rights are respected. Join thousands of Pakistani players who trust rk365 for cricket betting, casino games, and fast PKR payouts.